We have applied our self-service development experience to the Workflow Island product, to ensure that any interaction by non-trained, casual users, is a pleasant experience.

FEATURES	PeopleSoft Workflow	Workflow Island
define separate timeout emails for each process Notifying users of an outstanding request cannot be handled with a single timeout email. There are different styles for your different approval types. An email with a technical activity name and instance id is not going to be received well by the users.
realtime dashboard of workflow activity At a glance, see the activity taking place, in realtime, for your approvals. See which ones are waiting for approval, see the timeouts, and keep track of the volumes of emails being sent by approval type, by period.
ability to change email content without development Make changes to the wording and dynamic content of your emails, without customizing objects, or requiring a developer.
email log with search and edit capabilities Keep track of what emails were sent, and when. Recall emails and edit/resend them, if needed.
ability to create dynamic fields for use by other emails With hardly any effort, define email content that is dynamic. Create functions that retrieve business object data from your application, for re-use in other communications.
supports delegation of different rules to different people Delegate Purchase Requisitions to a certain person or group of people, delegate Job Data changes to a separate person or group of people. Completely flexible.
dedicated self-service delegation function Allow users to handle their own delegations of certain approval types. Prevents users from changing their email address and other security information. Keeps your system up-to-date when people go away on leave or vacation. Reduces administration.
supports integration with external applications Uses industry-standards such as SOAP, WSDL, and XML for integrating with external systems.
predefined control and audit reports A rich set of reports that allow you to document and audit the activity taking place in the system.
a single setup and administration tool One place to design and set up your approval processes. And the same place to administer those processes. Integration with PeopleSoft security allows you to define different Roles for different levels of security within the Workflow Island administration tool.
customizable worklist page The ability to tailor the worklist page in such a way that it fits into your corporate site, without having to make customizations to PeopleSoft objects (ie. no development)
self-service worklist function Includes a worklist page that is designed for the casual, self-service user. It doesn't contain any workflow jargon and you can setup the page to display important information related to the request.
supports approve or deny directly from the worklist If the information presented on the worklist is all the user needs to make a decision, then they don't need to navigate to the request page but can approve/deny directly from the worklist page, if needed.
ability to display a link description Allows you, without customization, to setup how you want the link (that takes the user to the request) to look.
worklist search for finding and re-assigning worklist items A powerful search function for finding and changing worklist items. The search is not based on technical, system jargon, but allows you to search on regular business terms.
ability to designate whether a rule or process can be delegated You may have some types of approvals where you do not want to allow users to delegate to others, due to corporate policy, etc.
supports more than one workflow administrator
support for multiple databases Setup a particular process in a development environment first and test the routing and communications. Then you can copy/promote to a production database when you are ready. Supports any number of databases.
ability to extend workflow to remote devices Product includes the interfaces already set up to allow you to receive input from remote devices and email.